The Brewer Company

Domestic Terms and Conditions of Sale – Effective January 1, 2021

(for the Continental United States and Canada)

Prices:    Prices shall be as quoted on the price list of The Brewer Company. All prices are subject to change without notice.  The price for all sales shall be the price in effect at time of shipment.  All prices are exclusive of taxes and charges for freight and insurance which shall be the sole obligation of the customer.  Emergency or rush orders are subject to added handling and transportation charges.

Internet Pricing Policy:   Internet pricing shall be based on Manufacturers Suggested List Pricing. Posted internet pricing deviations are subject to distributor termination. All prices are subject to change without notice.

Payment Terms:    The Brewer Company may provide payment terms in which payment is due 30 days from the date of invoice.  The Brewer Company (I) may suspend shipments if payment of any customer invoice is not paid when due or if The Brewer Company otherwise deems itself insecure and (II) shall be entitled to receive all expenses of collection (including attorneys’ fees) related to any action initiated to collect past-due amounts. Purchaser shall pay The Brewer Company a finance charge of 1.5% per month, compounded monthly, on delinquent payments.

Improvement; Price List Not an Offer:    The Brewer Company reserves the right to improve or modify the design of its products consistent with new methods and techniques.  The possession of the price list does not constitute an offer of sale.

Cancellation; Modifications:    Cancellations, modifications or rescheduling of deliveries for purchase orders will be subject to fees of up to 25% of sell price to offset commitments and expenses incurred by The Brewer Company.

Return Goods Policy:    Proper written or verbal authorization from Brewer in the form of a Return Material Authorization (RMA) must be obtained prior to return.  All requests for authorization must include: (1) the reason for requested return, (2) the original purchase order number, (3) Brewer item number, and (4) the quantities of product to be returned.

Product returns must be made PREPAID to Brewer, must be without damage, and must have the original Brewer packaging intact.  The RMA number should be referenced on the outside of the packaging for all returns.  Returned goods are subject to a fee of 25% on any potential credit(s) that would be processed. Returns must be received within 30 days of issuing the RMA. Items may be returned within 6 months of the original invoice date if in unused condition.

Custom-made or non-standard color upholstered products, replacement upholstery, discontinued items and service parts sold for less than $50.00 are not eligible for return or refund.

*The standard restocking fee is 25% with a $50.00 minimum, whichever amount is greater, not to exceed the price of the product.

The Brewer Company

Domestic Freight Policy – Effective January 1, 2021

(for the Continental United States and Canada)

Standard Freight Terms:  All prices are FOB Menomonee Falls, WI.  Default shipping method is dock-to-dock delivery and all freight charges are payable by the purchaser.  Drop shipping is available but may be subject to a handling fee.  Any additional charges incurred by the receiving facility will be applied to the distributor.

Freight-Paid Shipments:  To provide additional value to our customers, Brewer provides free dock to dock shipping on the following domestic orders:

Exam Table Orders: Orders containing at least one table with a minimum of $4,000 in purchased goods.

Medical orders without a Table:  Orders with a minimum of $1,000 in goods that do not contain a table.

Freight-paid shipment details:

  • Brewer establishes the method and size of shipments participating in the freight-paid program.
  • Deviations from Brewer policy are available by request, but are subject to additional charges. Examples of deviations include:  requested changes to Brewer’s chosen delivery size and method and delays due to off loading.
  • The distributor will be billed for any additional charges incurred by the receiving entity.
  • Freight-paid shipments may be Drop Ship Orders.
  • Receiving facility must have a dock and may be required to supply a fork-lift to unload the product.

For all other orders, Brewer products are shipped FOB factory, and the customer is responsible for freight charges.

Special Shipping Services:  The following services are available for an additional fee.–Please contact Brewer Customer Service at the number below for details:

Lift Gate: For deliveries without a loading dock; please note that this does not include inside delivery nor is timeframe for delivery guaranteed.

Inside Delivery:  Product is transported from truck to just inside front door of building; please note that this does not include lift gate.

Debris Removal (White Glove Service):  Product is removed from skid, placed for use, packaging materials and skid are removed.

Limited or Restricted Access and Appointment Requirement: Product is delivered by establishing a specific delivery appointment or in compliance with a facility’s limited or restricted access guidelines as determined by the institution receiving the goods.

Expedited or Guaranteed Shipping:  Fast and/or guaranteed arrival for shipments.

Freight Claims:

  • Upon receipt, merchandise should be carefully examined to ascertain that proper amount has been received in good condition.
  • Once the delivery receipt is signed free and clear, Brewer may file a freight claim, but reimbursement to the customer is contingent upon reasonable evidence of carrier liability as determined by the freight carrier.
  • Any claim for concealed shortage or damage must be made with delivering carrier within two (2) days from receipt of goods. Brewer does not assume any responsibility for loss or damage in transit, and compensation for such loss must be obtained from the freight carrier.

For information on freight, or to receive a freight quote or special services quote, please contact Brewer Customer Service at 1.800.558.8777. or customerservice@brewercompany.com.

The Brewer Company

Warranty – Effective January 1, 2021

Warranty:  Brewer shall manufacture its products in accordance with the requirements of all applicable law, including without limitations, the regulations promulgated by and for the Federal Food and Drug Administration and industry standards.  Brewer warrants its products to be free from defects in parts and workmanship under normal use and service for a period detailed in the table below from the date of delivery to original end user.  Brewer will not be responsible for any Product failure due to abuse, modification or improper use, or for any use which exceeds the published capacity of the product.

Do not discard parts before contacting Brewer for warranty service, as Brewer may require the customer to send in defective parts for examination to determine the applicability of these warranty provisions. Brewer reserves the right to dispose of non-defective returned product if the customer fails to respond to requests for information for 30 days from receipt of product.

Product Warranty Period
AssistPRO Programmable Table 3 Years
Assist Power Procedure Table 3 Years
Access High-Low Exam Table 3 Years
Basic Exam Table 3 Years
Access Exam Table 5 Years
Element Treatment Table 3 Years
Support products 5 Years
Lighting products 1 Year
Seating products 5 Years
OEM products 1 Year
Refurbished products 1 Year
Accessories and service items 1 Year

This warranty is exclusive and in lieu of all other warranties and remedies whatsoever, including but not limited to implied warranties for merchantability and/or fitness for a particular purpose.  No agent, employee, or representative of Brewer has any authority to make any affirmation, representation, or warranty not set forth in these terms and conditions concerning any products of Brewer.  Brewer shall have no liability whatsoever for damages caused by transportation, accidents, fire, unauthorized alteration, or normal wear or abuse.  Brewer will have no liability whatsoever for any incidental or consequential damages, including without limitation, lost profits or any such damages arising from (a) the design, manufacture, sale, delivery, installation, repair, operation or use of Products of Brewer or any part thereof, (b) any actual or alleged failure or defect in Products of Brewer or any part thereof, or (c) any actual or alleged breach or non-performance by Brewer of this limited warranty.

Obtaining Warranty Service:  Warranty service must be obtained through The Brewer Company by contacting Customer Service by phone at 1.800.558.8777  or by e-mail at customerservice@brewercompany.com.  If the product is within the warranty period described above, Brewer will either provide on-site repair services, ship replacement parts or replace the product at the discretion of Brewer. On-site service is provided only within the Continental United States, and only replacement parts or product will be provided at Brewer’s discretion in Canada. Completion of product warranty registration may expedite warranty service of exam tables. Register your product online at http://www.brewercompany.com/warranty-registration/.

 

The Brewer Company

International Terms and Conditions of Sale – Effective January 1, 2021

(for all sales outside of the continental United States and Canada)

Prices:    Prices shall be as quoted on the international price list of The Brewer Company. All prices are subject to change without notice.  The price for all sales shall be the price in effect at time of shipment.  All prices are exclusive of taxes and charges for freight and insurance which shall be the sole obligation of the customer.  Emergency or rush orders are subject to added handling and transportation charges.

Internet Pricing Policy:   Internet pricing shall be based on Manufacturers Suggested List Pricing. Posted internet pricing deviations are subject to distributor termination. All prices are subject to change without notice.

Payment Terms:    Payment must be received at Brewer prior to purchase order production.  The Brewer Company (I) may suspend shipments if payment of any customer invoice is not paid when due or if The Brewer Company otherwise deems itself insecure and (II) shall be entitled to receive all expenses of collection (including attorneys’ fees) related to any action initiated to collect past-due amounts. Purchaser shall pay The Brewer Company a finance charge of 1.5% per month, compounded monthly, on delinquent payments.

Lead Times:  Please contact Brewer Customer Service at 1.262.373.6523 or customerservice@brewercompany.com for lead-times on a particular order.

Transfer of Ownership:  Customer accepts ownership of the products upon initial loading of the shipment by the carrier at a Brewer facility.

Improvement; Price List Not an Offer:    The Brewer Company reserves the right to improve or modify the design of its products consistent with new methods and techniques.  The possession of the price list does not constitute an offer of sale.

Cancellation; Modifications:    Cancellations, modifications or rescheduling of deliveries for purchase orders will be subject to fees of up to 25% of sell price to offset commitments and expenses incurred by The Brewer Company.

Return Goods Policy:    Proper written or verbal authorization from Brewer in the form of a Return Material Authorization (RMA) must be obtained prior to return.  All requests for authorization must include: (1) the reason for requested return, (2) the original purchase order number, (3) Brewer item number, and (4) the quantities of product to be returned.

Product returns must be made PREPAID to Brewer, must be without damage, and must have the original Brewer packaging intact.  The RMA number should be referenced on the outside of the packaging for all returns.  Returned goods are subject to a fee of 25% on any potential credit(s) that would be processed. Returns must be received within 30 days of issuing the RMA. Items may be returned within 6 months of the original invoice date if in unused condition.

Custom-made or non-standard color upholstered products, replacement upholstery, discontinued items and service parts sold for less than $50.00 are not eligible for return or refund.

*The standard restocking fee is 25% with a $50.00 minimum, whichever amount is greater, not to exceed the price of the product.

The Brewer Company

International Freight Policy – Effective January 1, 2021

(for all sales outside of the continental United States and Canada)

Freight Policy:  Buyer shall be responsible for all shipping costs including but not limited to:  scheduling pick-up at supplier, transportation, customs, and duties.  This policy applies to all final destinations not located in the Continental United States or Canada.  Please contact Brewer Customer Service at 1.262.373.6523 when requiring a quote.

Freight Claims:

  • Upon receipt, merchandise should be carefully examined to ascertain that proper amount has been received in good condition.
  • Any claim for shortage or damage must be made with delivering carrier within five (5) days from receipt of goods. Brewer does not assume any responsibility for loss or damage in transit, and compensation for such loss must be obtained from the freight carrier.

For information on freight, or to receive a freight quote or special services quote, please contact Brewer Customer Service at 1.262.373.6523 or customerservice@brewercompany.com.

The Brewer Company, LLC
N88 W13901 Main Street, Ste 100
Menomonee Falls, WI 53051
Main Line: 1.888.273.9371
Local Line: 1.262.251.9530
Main Fax: 1.262.251.2332